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INSTITUTIONAL & DEVELOPMENT SERVICES DEPARTMENT
Magna Carta
(Sec. 41 of EPIRA LAW : Promotion of Consumer Interest)

Pursuant to the provisions of Section 41 of Republic Act No. 9136, otherwise known as the Electric Power Industry Reform Act, the Energy Regulatory Commission hereby promulgates the Magna Carta for Residential Consumers as adopted in a Resolution by the Commission on June 9, 2004.


Article 4 - The Basic Rights

All consumers shall be entitled to the following basic rights;


Article 5 - The Basic Obligations & Responsibilities

All consumers must comply with the following obligations and responsibilities;